1997 Floods, Northern California Information Resources
Flood Help Phone Numbers for Northern and Central California
This section of 1997 Floods, Northern California Information Resources contains phone number resources to official agencies, where to call for emergency help and assistance, rescue organizations, and volunteers.
Note: Please check telephone directory information if a phone number is no longer valid since phone numbers were listed January, 1997. If anyone knows of updated listing changes (and the new phone numbers) please contact me and I will be happy to update this list.
Important: Please do not rely on this information as your only source of information in case of emergency. I do periodically update or remove dead Web site links, but most phone numbers and addresses are from 1997 and may or may not be accurate at this point. This Web site remains online for information and for historical record purposes only, not as a source for current emergency information. See also: About the 1997 Floods, Northern California Information Resources Web Site.
On this page:
Statewide Information
- Statewide Road Closures:
Caltrans Highway Information: 1-800-427-7623 or http://www.dot.ca.gov/hq/roadinfo/ The online source is continually updated with current information, just as via telephone. - Statewide Flood Information:
1-800-952-5530 for river flooding stages, reservoir releases and weather forecasts.
Where To Report Current Flooding***
The most important number is the State/Federal Flood Operations Center which is now open 24 hours a day: 800-952-5530 and located at 3310 El Camino at Watt
- Sacramento County:
- 875-5171 To Report Flooding
- 875-5000 To Report Flooding/24 Hr
- SAFCA: 440-7606
- American River Flood Control District: 929-4006
- Water Resources Dept Flood Control Division:
- 800-952-5530
- 3310 El Camino Avenue (Between Watt & Howe Avenue)
- Flood Operations Maintenance Yard: 375-6004
- OES Office Of Emergency Services:
- 262-1800
- 262-1832 Floods
- 262-1685 Fire
- El Dorado County: 621-5894 OES
- Placer County: 889-7724 Emergency Operation Center
- CCC Delta Center-Dispatch: (209) 948-7110
Sandbagging:
- City Of Sacramento:
- Corp Yard 5730 24Th Street Bldg #18
- County Of Sacramento:
- Fire Station #21 7641 Greenback Lane
- Fire Station #32 4953 Hazel
- Rio Linda Water 730 "L" Rio Linda
- American River Fire #106 2200 Park Towne Cr.
- American River Fire Station #112 6801 34Th Street
FEMA:
- Federal Emergency Management Agency:
- 800-462-9029
- 415-923-7100
County Offices Of Emergency Services (OES)*
- El Dorado -- 621-7440
- Placer -- 546-1914
- Sacramento -- 875-3099
- San Joaquin County -- 468-3962
- Sierra -- 289-3700
- Stanislaus County -- 558-6453
- Sutter -- 822-7400
- Yolo -- 666-8900
- Yuba -- 741-6254
Emergency Office Centers (EOC)**
Note: Some of the phone numbers listed below (from California Mall) are identical and some are different from the above Office of Emergency Services numbers listed by The Sacramento Bee. If any are not correct, please contact me, as I want to ensure the accuracy of this information.
- Alpine -- 694-2231 (minimal staffing)
- Amador -- (209) 223-6384 (minimal staffing)
- Butte -- 538-6971 (minimal staffing)
- Calaveras -- (209) 754-6303
- Colusa -- 458-0218
- El Dorado -- 621-7440
- Fresno -- (209) 445-3391
- Glenn -- 865-1124 (status unknown)
- Lassen -- 251-8301 (closed)
- Madera -- (209) 675-7769
- Merced -- (209) 385-7548 (closed)
- Nevada -- 265-7002
- Plumas -- 283-6332
- Sacramento -- 264-7511 or 7030
- San Jaoquin -- (209) 468-3962
- Shasta -- 245-6070 (closed)
- Sierra -- 289-3700 (closed)
- Siskiyou -- 842-3516 (status unknown)
- Stanislaus -- (209) 525-7669
- Sutter -- 755-0266 or 822-7400
- Tehama -- 529-7960 (minimal staffing)
- Trinity -- 623-2611 (closed)
- Yolo -- 666-8913
- Yuba -- 741-6254
Pets and Livestock Help*
- Animal Shelters
Listing of animal shelters throughout California. Includes names, addresses, phone numbers, Web sites.
Tips for Pets and Livestock:
- If there is a possibility of flooding, take pets to a kennel or friend's home on high ground. Health codes don't permit animals in public shelters.
- Include a supply of pet food and fresh water with your evacuation supplies.
- If you must evacuate in an emergency and can't take livestock or all your animals with you, free them before you leave. Open cages, lead animals out of barns, stalls and fenced areas, and let pets out of the house. Most animals will instinctively swim for higher ground, but can more easily drown if confined.
Animal Rescue Agencies
- United Animal Nations, Emergency Animal Rescue Service, P.O. Box 18890, Sacramento, CA 95818. 800- 440-EARS (440-3277).
- California Veterinary Medical Association Foundation, 5231 Madison Ave., Suite B, Sacramento, CA 95841. 800-655-2862
Where to Call for help:
The following information was published in the Sacramento Bee January 06, 1997:
- United Animal Nations: Headquarters in Sacramento -- 429-2457
- UAN staging area for animal flood victims, at Placer County Fairgrounds in Roseville -- 783-3882 or 782-7722
- PAWS -- (209) 745-7297
- Larry Buntrock, Sacramento County emergency coordinator for the California Veterinary Medical Association -- 961-0744
- Ranchers offering to take animals on high, dry land: Contact Joyce Coffey, 428-9017
- Emergency Animal Rescue Services: Has requested these donations: big awning tents for shelter, exercise pens or large airline crates for large dogs, folding chairs and tables, 10-foot-by-6-foot chain-link panels -- 783-3882
American Red Cross Emergency Dasaster Financial Relief
The following information was published in the Sacramento Bee January 10, 1997:
American Red Cross by phone:
- 800-733-2767
- TTY users 800- 735-2922
American Red Cross Service Centers:
Open 7 days a week, 9 a.m. to 6 p.m., for emergency disaster financial assistance until further notice:
- Butte County -- Butte County Chapter, 1909 Esplanade, Chico
- Yolo, Glenn, Colusa, Sutter counties -- Sutter Youth Center, Butte House and Acacia, Sutter
- Yuba, Western Nevada counties -- Peach Tree Mall, 6000 Lindhurst Ave., Suite 208, Marysville
- Stanislaus, Calaveras, Tuolumne, Merced, Mariposa counties -- Crossroads Shopping Center, 901 N. Carpenter Road, Modesto
- Sacramento County -- Flood Service Centers, open 7 days a week, 8 a.m. to 6 p.m.:
- Wilton -- Wilton Fire Station, 9800 Dillard Road, 687-6843.
- Franklin -- Franklin Fire Station, 4011 Hood Franklin Road, 684-8126.
Report Problems, Get Information or Assistance*
- Federal Emergency Management Agency (FEMA)
- (800) 525-0321
- Published Jan. 10, 1997 (Sacramento Bee): 800-462-9029 for grants and other disaster assistance.
- Sacramento County Infoline:
For information on finding sandbags, reporting flooding, emergency shelters, emergency pet services, 498-1000. - Sacramento County Flood Evacuation Hotline:
For information on shelter locations, 875-5555. - Sacramento City:
To report street flooding or storm drain problems, city residents should call 264-5011. - Placer County Flood Information:
581-6300. Residents should stay tuned to KOWL AM 1490, KRLT FM 93.9, KOH AM 780 for updated information. - Placer County Office Of Emergency Services:
To report property damage, call 546-1914 during regular business hours. - Marysville:
City assistance, 743-9847 - Modesto:
For information on evacuations, shelter services or sandbags, (209) 525-7668 - Stanislaus County:
24-Hour Flood Information for all of Stanislaus County: (209) 525-7668. - American Red Cross:
(916) 368-3131; 368-3147; shelters: (916) 368-3246
Other Sources of Assistance*
- Propane:
If your propane gas tank has been submerged in floodwater, do not attempt to relight appliances. Contact your propane supplier so your system can be checked out first. And, if you are evacuating your home, turn off the propane at the tank valve. - Pacific Bell:
Free voice mail and call forwarding to flood victims in Northern and Central California who have lost telephone service. The offer ends Feb. 7. Call 1-800-310-BELL. - California Department Of Veterans Affairs:
Temporary shelter for veterans and dependents forced from their homes during floods. Veterans can be housed in one of 47 vacant Cal-Vet homes in the region. For more information call CDVA at 1-800-221-8998 from 8 a.m. to 8 p.m. seven days a week. - Sacramento Rendering:
Free removal of animal carcasses, except for sheep. Contact Sacramento Rendering at 363-4854. - Sacramento County Landfill:
Will accept sheep carcasses that are wrapped or bagged in plastic. Call 423-2030. - Precision Marine:
Offering free dry-out of boat motors inundated with flood water. Boats must be brought in within 48 hours of being pulled from the water. Precision Marine, 2183 Benita Drive in Rancho Cordova, is open Monday through Friday from 9 a.m. to 5 p.m. - Conservation Materials of Reno: Free information provided on how to save family photographs and other valuables. For information, e-mail dadams@consmat.com., fax 1-800-654-5358 or call 1-800-733-5283. For a brochure send $1 to Conservation Materials, LTD, P.O. Box 2884, 1395 Greg St., Suite 110, Sparks, NV., 89431.
- Flood Relief Center
Online information about how to volunteer or make donations to help flood victims in Sacramento, Yolo, Colusa, Nevada, San Joaquin and Stanislaus counties.
Credits:
*Much of the information for this page was obtained from The Sacramento Bee's special section, Floods of '97. copyright © 1997 The Sacramento Bee.
**Special thanks to California Mall from whose Flood Relief Center page Emergency Office Centers information was obtained.
***Special thanks to KOVR-13 for the information above regarding where to call to report flooding.
